> ## Documentation Index
> Fetch the complete documentation index at: https://docs.skupply.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Adding a Customer

> Register a new customer with a markup directly from the group

To register a brand-new customer with their own markup, state their name and the markup:

```
new customer Wiz, markup 20%
```

The bot creates the customer, applies that markup on top of every product's default price, and adds them to the pricing sheet automatically:

```
✅ New customer added: Wiz (rep: Alex)
Markup applied: +20% across 60 products
Added to the customer price sheet.
```

Markup can be a flat dollar amount per unit instead of a percentage:

```
new customer Tom, markup 180
```

```
✅ New customer added: Tom (rep: Alex)
Markup applied: +$180/unit across 60 products
Added to the customer price sheet.
```

> [!NOTE]
>
> The customer is created under you as their rep, and their new block in the pricing sheet starts at that markup for every product — go edit the sheet directly for any individual product's price that customer should get differently.

## If the name already exists

To avoid accidentally wiping out someone's existing custom pricing, the bot won't touch a customer that's already registered:

```
⚠️ "Tom" is already a customer — not overwriting their pricing. Use the pricing sheet to adjust their prices instead.
```

If you need to fix an existing customer's pricing, edit their block directly in the pricing sheet — the bot picks up sheet edits automatically (or say "sync sheet" to apply immediately).


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.