> ## Documentation Index
> Fetch the complete documentation index at: https://docs.skupply.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Checking Balances

> Ask the bot who owes what, directly in the group

Two questions the bot answers directly, with real numbers pulled from the system — never guessed or estimated.

## How much does a specific customer owe?

```
How much does Jordan owe us?
```

```
📒 Jordan owes $10,750
  SKP-20260916-B83484CB — $10,750 (of $29,750, paid $19,000)
```

If they're fully paid up, it tells you that instead:

```
📒 Jordan has no open orders — fully paid up.
```

## Who are my customers, and what do they owe me?

```
Who are my customers, how much do they owe me?
```

This scopes to **your own assigned customers** — the ones tied to you in the system — not the whole book:

```
📒 Your customers' balances:
  Jordan: $10,750
  Big Smoke Variety: $2,400
Total owed to you: $13,150
```

If none of your customers owe anything right now:

```
📒 All your customers are paid up.
```

<Note>
  "My customers" only works once you're registered as a rep in the system — which happens automatically the first time you place an order. If you ask before that, the bot will tell you to place an order first.
</Note>

## Why this is reliable

These two answers come straight from the database at the moment you ask — not from the bot "remembering" or summarizing a conversation. The numbers you see are exactly what's in the dashboard.