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Report a return the way you’d describe it:
The bot restores the stock and confirms:

Crediting the customer

To actually credit the customer’s balance for the return (not just put the stock back), include the original order/PO number and the price:
Without a PO number, the bot restores the stock but can’t apply a credit — it has nothing to credit against. If you forget to include it, an admin can apply the credit manually from the dashboard afterward.